Key Account Manager - Corporate Growth & Client Success

Join Halodoc, Indonesia’s leading digital health platform, as a Key Account Manager and become the driving force behind our corporate growth and client success in Bali. In this pivotal role, you’ll manage high-value corporate relationships, ensuring our clients receive the best possible service and driving our expansion in the region.

As a Key Account Manager, you will work closely with our corporate clients to understand their needs and deliver tailored solutions. You’ll leverage your extensive experience in account management and client success to build strong, long-term relationships. Using tools like Salesforce and HubSpot, you’ll manage client interactions, track performance metrics, and ensure our clients achieve their goals.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Manage and grow high-value corporate accounts, driving revenue and client satisfaction.
• Develop and implement strategic client engagement plans to meet and exceed client goals.
• Build and maintain strong relationships with key stakeholders, ensuring alignment with Halodoc’s corporate strategy.
• Leverage Salesforce and HubSpot to manage client interactions, track performance metrics, and ensure data accuracy.
• Collaborate with cross-functional teams to deliver tailored solutions and support client success.
• Conduct regular client reviews and provide actionable insights to drive continuous improvement.
• Stay up-to-date with industry trends and best practices in account management and client success.
• Represent Halodoc at industry events and conferences to build brand awareness and network with key stakeholders.

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Minimum 5 years of experience in account management, client success, or a similar role in a corporate setting.
• Proven track record of successfully managing and growing high-value corporate accounts.
• Strong understanding of digital health and healthcare industry trends.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in using Salesforce and HubSpot for client relationship management.
• Fluency in both written and spoken English and Bahasa Indonesia.
• Ability to travel frequently to meet with clients and attend industry events.

🛠️ Keahlian

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